In its original retail packaging, this item has never been used. It is possible that the packaging has been worn or damaged.
This is a high-quality drill that operates more quietly than I anticipated. It also appears to be equipped with a clutch mechanism, which I find appealing. (When you turn off the drill speed toggle, the drill will stop spinning in approximately 2 seconds. The handle is comfortable to hold, and it comes with a belt clip and a larger speed toggle. The variable speed isn’t particularly sensitive. The chuck appears to be in good condition. I primarily use this for buffing rather than drilling, so I cannot vouch for its long-term durability, but I have been pleased with it thus far. One disadvantage is that the power cord is shorter.
And, yes, I did spend my own money to purchase this drill:)